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Frequently Asked Questions about our Baby Gift Products
How much is shipping?
Our shipping is base on weight (actual shipping costs). Just add what you want to the Shopping Cart and the total with shipping is displayed in the first page. Simple as that!
(Go ahead and do it even if you want to order by phone.)
Do you ship foreign orders? (Read this before placing a Non-US order)
Yes. We ship to a limited number of countries. (If your country is not offered in the list during checkout, then we do not ship there, sorry.) An additional charge (varies by country) will be added to your shipping cost on the LAST step of the checkout process, just before you submit your order. Just be aware that non-US packages can take up to 3 to 5 weeks for delivery. We are not responsible for any customs fees you incur upon receiving your package. Please do not select 2-day or Overnite during the checkout. We don't offer that outside of the continental USA and will actually slow your order.
Do you ship to APOs?
Yes. But an additional $6 charge will be added to your shipping cost on the LAST step of the checkout process to cover the higher postage (UPS will not ship to an APO) and additional handling of filling out customs forms.
PS Please do not select 2-day or Overnite during the checkout. We don't offer that to APOs and will actually slow your order.
Do you offer Express delivery?
Yes we offer UPS Next Day Air Saver or 2nd Day Air (no Saturday Delivery) to continental USA only. If you are in HI, AK, Guam, Puerto Rico, Virgin Islands or otherwise outside of the continental USA, please do not select 2-day or Overnite during the checkout as it will actually slow your order.
How do I choose the correct size clothing for a baby?
(Click here for our sizing chart.)
How do I preserve a christening gown?
It's pretty simple. (Click here for more info.)
Do you have a paper catalog?
No.
Why?
Simply put, they are too expensive. So, we'll dedicate our time and money to keeping our
"online catalog" accurate, up to date and easy to use.
What is your money-back guarantee?
You have 30 days to return your purchase for any reason. We'll refund the entire amount,
less any shipping costs. (Click here for more info.)
Will you sell my name to anyone after I order?
No. (Click here for more info.)
How do you ship?
We ship via UPS ground (or sometimes via the US mail). Your order should arrive in 4 to 8 days.
Can I hear from some past customers?
Yes. (Click here to see.)
Do you sell wholesale?
No, we are a "Mom and Pop" retail shop.
Do you offer quantity discounts?
No, in fact, large quantity orders make it difficult for us to serve our other customers when we get "cleaned
out." We welcome large orders but we can't offer a discount.
Can I send a gift to someone else?
Yes. All the options are easy to follow in our shopping cart.
How do I order?
You can order on-line, by calling our toll-free number or by mailing a check.
Just browse our catalog and add what you want to the "Shopping Cart" then follow the instructions there. It's easy!
Is is safe to order on-line?
Yes. We feature a secure (encrypted) shopping cart.
Can you tell me a little bit about Baby Heirlooms?
Yes. (Click here for more info.)
Last Updated: 01/28/2008
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